Choose the right plan for you!

We support integrations with leading Large Language Model (LLM) providers, including OpenAI, Anthropic, Google, Groq and others. For a full list of supported providers and any updates, please check our documentation or reach out to our support team.

For users of the Standard and Professional plans, Dokko operates under a fair-use policy, meaning we do not impose extra charges for high volumes of requests or large document storage, as long as usage remains within reasonable limits. Currently, the maximum number of requests that end users can submit is capped at 300 requests per minute. For document storage, users can upload documents consisting up to 300 million characters in total.
These limits are designed to support a wide range of use cases while ensuring consistent performance across all users.

Yes, you can upgrade, downgrade, or cancel your plan anytime directly from your account settings. Changes will be applied at the start of the next billing cycle. For cancellations, access remains active until the end of the current billing period.

We accept major credit cards, including Visa, Mastercard, and American Express. For Enterprise accounts, additional payment options, such as invoicing, may be available.

Yes, a 7-day free trial is available for the Standard and Professional plans, allowing you to explore Dokko's features before committing to a subscription.

We prioritize data security with end-to-end encryption and secure authentication protocols. Your documents are encrypted at rest. For Enterprise customers, additional security measures, including dedicated infrastructure and advanced security features, are available to meet specific compliance requirements.

When you sign up for a trial, you’ll be asked to enter your credit card information, but you won’t be charged until the 7-day trial period ends. If you decide Dokko isn’t right for you, you can cancel anytime during the trial without incurring any charges. If you continue using Dokko beyond the 7-day trial, your credit card will be charged for the first month of your selected plan. You may see a temporary authorization hold on your card, which will be returned to you once Dokko has confirmed your card is valid.

Standard and Professional: Email support with a 48-hour response time.
Enterprise: Priority support with dedicated assistance and a dedicated account manager.

The usage costs for LLMs depend on the provider and the model you choose. For smaller models, typical charges are around $0.15 per 1 million input tokens and $0.60 per 1 million output tokens. In this context, a "token" is a unit of text, roughly corresponding to parts of words. Here are some helpful rules of thumb for understanding tokens in terms of length: 1 token is approximately 4 characters in English, about ¾ of a word, and 100 tokens roughly equal 75 words. In most typical usage scenarios, these costs are minimal and often negligible, making Dokko an affordable solution for integrating AI-powered features.

Yes, Dokko supports the use of open-source LLMs in on-premises environments under the Enterprise plan. This setup allows Dokko to be installed directly in your infrastructure, enabling you to integrate and run open-source models securely within your own environment. This option is ideal for organizations with specific security, compliance, or customization requirements.

Yes, Dokko can be fine-tuned or customized to meet specific needs, including adjusting Large Language Models (LLMs) for particular tasks or integrating with other systems. Mono, the company behind Dokko, offers a range of customization and integration services to help you get the most out of the platform. These services are available for an additional charge. For more information, please contact our support team or your account manager.