Conversational AI Platform for Knowledge Sharing
Make your chatbots smarter with less effort
Dokko revolutionizes knowledge management with advanced AI and natural language understanding. Our intuitive chatbot interfaces work seamlessly on any device, connecting your team and customers, facilitating effortless communication, and streamlining knowledge exchange.
Challenge
Organizations often struggle with isolated information pools, making chatbot development long and resource-intensive. Dokko solves this by offering a centralized, intuitive system that integrates disparate data sources into one accessible point using natural, conversational text.
Solution
Connect Dokko effortlessly with a variety of platforms, from cloud services to custom data stores. Keep using your favorite tools without altering your workflow. Dokko automatically organizes and integrates your data, educating your chatbots effectively.
Use cases
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Customer Engagement
Instant support on your service pages enhances customer satisfaction and reduces wait times.
Feedback Collection
Direct engagement through Dokko helps refine products with real user insights.
Employee Onboarding
Speed up training with immediate access to materials and guidelines.
Diagnostic and Treatment Support
The AI assistant processes complex medical information and suggests potential treatment plans, helping doctors optimize care delivery and patient outcomes.
Insurance Claims Processing
Automate initial assessments and guide customers through the claims process with real-time AI support, reducing processing times and enhancing customer experience.
Legal Consultations
Offer preliminary legal advice and document reviews directly through the chatbot, improving client engagement and streamlining case intake procedures.
Compliance Training
Provide easy access to updated regulatory policies and guidelines.
Safety Protocols
Quickly spread critical safety information, essential in sectors like manufacturing or healthcare.
Project Management
Maintain project details and updates at your fingertips, simplifying coordination.
Deploy & Customize
Deploy Dokko in seconds with a single line of JavaScript. Customize extensively to match your brand, enhancing your digital platforms with AI-driven knowledge sharing.
Take Control
Monitor interactions in real time to ensure Dokko meets performance standards and maintains information accuracy. Intervene manually when necessary to provide human expertise.
Track Performance
Dokko tracks and improves interaction quality, continuously suggesting enhancements for your knowledge base.
How It Works
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Dokko uses Retrieval-Augmented Generation (RAG) for precise, contextually relevant answers:
Answer Generation
Uses this data to craft detailed, accurate responses, achieving a level of personalization that standard models can't match.
Information Retrieval
Quickly finds the most relevant data for user queries using state-of-the-art hybrid techniques
Dokko supports multiple Large Language Models (LLMs), allowing you to choose the best AI engine for your specific needs and customize responses to reflect your organization's unique characteristics. For even greater degree of personalization, we help with fine-tuning and model customization.