How Dokko is Used in Employee Onboarding

Onboarding new employees is a critical process that often doesn’t get the attention it deserves. Many companies overlook the difficulties that new hires face while adapting to their roles and the company culture. The overwhelming amount of information and the need to quickly understand company protocols can make new employees feel unsupported and disoriented.

How it works

As a no-code knowledge-sharing platform, Dokko empowers organizations to streamline the onboarding process by making information readily available. It enables teams to build and deploy conversational solutions quickly and effortlessly - internally or externally - without any programming skills, in a matter of minutes.

With Dokko’s assistance, the onboarding experience is transformed. Information becomes easily accessible, with answers just a quick “Hello” away. By building a comprehensive and up-to-date company knowledge base, Dokko ensures new employees have all the information they need at their fingertips, helping them feel supported as they navigate the complexities of their new workplace.

Key features

Up-to-date and accurate information

Whether your company policies change or new workflows are introduced, Dokko seamlessly adapts to ensure that the latest information is always available to new employees.

Detailed responses

Dokko provides more than just basic facts; it offers comprehensive, contextually relevant information that is essential for new hires dealing with an array of new systems and tasks.

24/7 availability

Whether it’s during peak working hours or after hours when colleagues are unavailable, Dokko is always ready to assist, ensuring no employee ever feels stranded or left waiting for help.

Enhanced and customizable security

Dokko allows administrators to define and fine-tune a permissions system that adapts to organizations of all sizes. Information can be stored in a single document source, while the permissions system ensures that only authorized users can manage or access the information they need. This feature helps safeguard sensitive company information and ensures compliance with internal policies and regulations.

Solving employee onboarding challenges with Dokko

Challenge

Information overload.

Dokko’s solution

New hires often struggle to process the overwhelming amount of information they’re bombarded with. Dokko helps alleviate this stress by breaking down complex information into digestible, context-sensitive insights that reduce cognitive load and enhance retention.

Challenge

Difficulty accessing essential company protocols and resources.

Dokko’s solution

Rather than wasting time searching through manuals or waiting for others to provide answers, new employees can simply ask Dokko for the information they need. With its advanced search capabilities, Dokko delivers immediate access to critical company resources, policies, and procedures, helping new hires get up to speed faster.

Challenge

Inconsistent communication and scattered information.

Dokko’s solution

Different company departments all have their own documents and important company information can often be hard to find. Dokko allows all company knowledge to be stored in one central, accessible platform. New hires receive consistent, accurate answers every time they interact with the assistant, ensuring they always have the most up-to-date and relevant information.

Additional Benefits

Integrating Dokko into your onboarding process isn't just about increasing efficiency - it also enhances your company’s employer brand. Here’s how Dokko can elevate your company’s reputation and appeal to top talent:

First impressions matter: The onboarding process sets the tone for a new employee’s entire experience at the company. Dokko creates a seamless, supportive, and engaging introduction, improving employee satisfaction and retention.

Showcase innovation: By using advanced AI like Dokko, you demonstrate your company’s commitment to staying ahead of the curve. This is particularly attractive to candidates who value innovation and technological progress in their workplace.

Highlight a supportive culture: Dokko’s 24/7 availability and ability to provide consistent, detailed responses show that your company values employee success and well-being. This reflects a supportive company culture that cares about the smooth transition of every new team member.